Keep it real
Genuine, direct, transparent and accountable. We get to the point, face the facts, and keep our word.
Metroid is a family-owned team in Bendigo built on the belief that great work starts with great people, and a culture worth turning up for.
Our purpose is building a better business by building better people. We’ve always believed that if we look after our people well, they’ll look after our customers, and after thirty years, it still holds true.
We’re a dynamic, family-run company with minimal hierarchy and a culture where everyone is trusted to do great work and make a difference.
Strong family values and transparent communication run through everything. We keep it real with each other, share the good and the bad, and value everyone’s ideas.
We celebrate wins together and back each other in. When someone succeeds, the whole team succeeds, and that’s how it should be.
A genuine, restless focus on continuous improvement means we’re never standing still, and everyone has a hand in making the place better.
They’re not posters on a wall. They’re the standard every Metroidian is measured against, and the reason our customers keep coming back.
Genuine, direct, transparent and accountable. We get to the point, face the facts, and keep our word.
We thrive on change and innovation, and stay flexible in our thinking. There’s always a better way to do anything.
Hungry to learn and grow, and never too proud to admit where we can improve. It’s about the team, not egos.
Friendly, caring and helpful. We jump in wherever we see a need, for the team and for the customer.
Facing a problem, we look for solutions and never give up. We don’t blame people, we learn and fix the process.
Culture isn’t a statement, it’s what actually happens week to week. Here’s some of what that looks like at Metroid.
A monthly stand-up where the whole company shares results from the month just gone and sets the focus for the months ahead.
The whole team gets together every month, with the leaders doing the cooking.
Peer-nominated recognition, celebrated together across the whole team.
Everyone hears the score, the wins and what we’re working on, straight from leadership.
From lawn bowls to end-of-year celebrations, we make time to enjoy each other’s company.
Milestones, birthdays and the small wins, shared as one team and their families.
Several of our leaders started on the factory floor. Through cross-training and clear pathways into engineering, programming and leadership, we help every Metroidian take the next step.
Our internal training and development program turns potential into capability. Structured learning, on-the-job mentoring and cross-training help every Metroidian build new skills and take the next step in their career.
It’s a series of modular training programs spanning every role in the business, driving rapid upskilling for new starters and reinforcing the quality and consistency we deliver on every job.
Most companies say they’re a great place to work. We’ve been independently certified as exactly that, three years in a row, a reflection of the trust, pride and genuine camaraderie our team feels every day.