Keep it Real
Open, honest and accountable. We get to the point, face the facts and keep our word.
We don’t just build switchboards and switchrooms. We partner with you to engineer the best outcome for every project, from tender to long after commissioning, taking the risk out of your control system scope.
Three things make that promise real.
Experience that runs decades deep in your industry. We get the detail right early, and get you out of a hole when it counts.
The detail →Fanatical about process, so you don’t have to be. Quality and certainty, engineered in. Flexible when you need it most.
The detail →Real humans, family values. Friendly and helpful. Straight answers, honest lead times, no egos, no spin.
The detail →
Decades of experience, delivering project success every time.
We’ve been designing and building industrial control systems since 1993, and that experience shows up early. Our engineers are in from the first conversation at tender, asking the right technical questions, value engineering the design and shaping the best solution for your process. We take the time to genuinely understand your industry and your technology, so the detail gets resolved on paper, not on site.
And when a project gets hard, that’s when experience counts most. We’ve untangled control systems others walked away from, fixed programs their authors couldn’t, and pulled customers out of serious holes on site. We don’t disappear at handover either: our engineers support you through commissioning and long after, with rapid technical support from people who know your system inside out.
Confidence the solution will work. Experience that gets the detail right early, and sees it through when it counts.
“We hit a wall late in the program and Metroid’s engineers got us out of a very tight spot. They understood our process faster than we expected, reworked the control philosophy with us, and had a solution on the table within days. We simply would not have been able to execute this project without them.”
Quality and certainty, engineered into the process.
Design, build, programming, testing and commissioning run as one controlled, systemised process, with one team accountable for the whole job. No handoff risk, no finger pointing, no gaps for the detail to fall through.
And we’re fanatical about systems and processes. Every step runs on documented procedures, supported by fifteen years of proprietary software that integrates the whole job end to end. Everything is traceable, and through Project Portal you can see exactly where your job is at any time. Quality control is embedded in every part of the process rather than bolted on at the end, and our people are trained the same way through Metroid Uni, our internal training program that builds every team member to the same standard. It’s why quality doesn’t depend on who’s on the floor that day, and why when we commit to a date, the system delivers it.
Consistent quality every time, full traceability, and a program that runs like clockwork.
Real humans who tell it straight and stick beside you all the way.
With Metroid, you feel the difference in the first conversation. You’re dealing with genuine people. Friendly, humble problem solvers who give you straight answers, take feedback on the chin and keep getting better alongside you. No egos, no spin, no runaround.
And we keep it real, even when it’s uncomfortable. Honest lead times, not fantasy ones. Upfront about any delays before you have to chase us. Underneath it all sit family values: we’re family-owned, we do what we say we’ll do, and we care about your project like it’s ours. Relationships here last decades, not transactions.
Real humans who genuinely care whether your project succeeds, stay beside you until it does, and never leave you guessing.
Five values, one standard. They’re not posters on a wall. They’re what every Metroidian is measured against, and our customers feel them in every interaction.
Open, honest and accountable. We get to the point, face the facts and keep our word.
We thrive on innovation. There’s always a better way to do anything.
Hungry to learn and grow, and never too proud to admit where we can improve.
Friendly, caring and flexible. We help out wherever we see a need.
We look for solutions, not blame. We continually adapt and improve our process.